Resume


Resume 

Also available for download in .pdf format.


Education

UX Certified  2017
Nielsen Norman Group

Certificate of User Experience Design 2017
Team W Inc, Susan Weinschenk

Certificate Entrepreneurship 2019
Certificate Web Design/Technologies 2015

Wake Technical Community College

B.S. Industrial Design  2012
B.A. Spanish Language and Literature 2012
North Carolina State University


Qualifications

  • Rapid Wireframing and Prototyping

  • HTML/CSS/SCSS

  • Qualitative Usability Testing and Reports

  • Design Strategy in Enterprise Systems

  • Design System Contributions and Maintenance

  • Content Management Systems

  • Spanish Intermediate Fluency

  • Atlassian Products - Confluence, JIRA


Experience

Relias Learning, Manager, UX Design [April 2022 - present]

  • Collaborate with the UX team members, partners, and stakeholders to proactively lead the continual improvement of UX processes and resources. 

  • Determine and maintain key performance indicators to continually measure and improve the efficacy of UX design.

  • Conduct regular, actionable feedback sessions that result in iterative design improvements and positive sentiment from all parties. 

  • Coach team members to select and execute effective strategies for any design problem. 

Relias Learning, Sr. UX Designer [May 2021 - April 2022]

  • Redesigned several areas within the learning management platform.

  • Worked among a team of designers and developers to update and enhance design system components and team workflows.

  • Contributed to core UX foundational research items such as personas and user journeys.

  • Worked to build the UX maturity and internal presence within the company.

Extron Electronics, UX Designer [July 2016 - May 2021]

  • Provided usability recommendations for existing and emerging A/V products including touch panels, mobile, desktop and web platforms.

  • Championed customer driven design over traditional product development methods and became first specialist to recruit external participants for tests.

  • Published standards for designing user interfaces within Extron’s touch panel products.

  • Core member of team responsible for building Extron’s Design system to achieve consistency across all web and software products.

     

North Carolina State University, UX Developer [May 2014 - July 2016]

  • Improved usability of existing and emerging technology and applications such as scholarship application and selection.

  • Worked with web development team to implement responsive and branded WordPress themes to create consistency among academic departments and for use across multiple client sites.

 

Roundabout Art Collective, Web Manager [2013-2017]

  • Coordinated web and print communications for a collective group of 25 local artists.

City Year Inc., Corps Member [2006-2007]

  • Created community service opportunities for over 50 local children to engage in their own communities.