“I believe user experience extends far beyond the constraints of a screen and should be incorporated throughout the entire customer experience.”
I'm a user experience researcher and designer with 10 years of experience working in higher education and communications industries. My passion is educating stakeholders and colleagues on the value of design so that we can collaboratively improve the product’s value and user experience.
I've worked on hardware, software, mobile, and web products and my work includes a wide range of research activities and deliverables.
Project Deliverables:
Sketches and Wireframes
Workflows and Wireflows
Interactive Prototypes
Animations
Sitemaps
Design Recommendations Based on Severity and Impact
Design System Strategy for Enterprise Products
User Interface Guidelines for Non-designers
Research Activities:
Interviews
Competitive Benchmarking
Ethnographic site visits
Usability Studies
Card Sorts
User Story Mapping
Persona Creation
Heuristic Evaluations